Our boxes of household goods finally arrived from Denmark. Once the boxes arrived, it was evident WHY it took 3 weeks....
While in Denmark we packed up all of our boxes. On the trip over we had 15 boxes, two of which were bike boxes. We accumulated a little stuff, packaged our suitcases a bit different, and had one less suitcase on the return trip, so we had 7 extra paperbox-size boxes for the return trip. The moving guy arrived, said we did a great job packing, so he didn't have to repack anything. He would just seal all the boxes and load them up. Perfect. The other option was to repack and relabel all the boxes while I stood in the entryway.
I meticulously labeled and packed each box. Packed so tightly, not even a fly could stowaway.
Imagine my surprise when the boxes arrived and all our boxes were replaced with Alfa moving boxes...moving boxes with NO labels. Nothing. Great. They unpacked and repacked all my stuff. Now I had 33 boxes with no clue what was in each box. 33 boxes that were 3/4 full. 3 boxes were even half full. I'm not making this up...I even took pictures of each.and.every.box! I guess that explains the 'overage' in our moving allowance. And to top things off, my stuff smelled like cigarette smoke.
Interesting how the moving company failed to mention that they repacked our stuff. Interesting how they failed to mention that was the reason for the 3 week delay. Interesting how they repacked the items to take up more space, thus padding their account just a bit.
I haven't unpacked every box...yet. I'm still going through the painstaking process of unpacking, finding the items on the master 5 page document and checking it off....then, of course, how bad does it smell, do I need to wash it, or toss it. Lovely. Thank you Alfa moving. I should probably send you a bill. My hourly rate is pretty high.
I'm getting a little tired of folks making additional work for me.
So, there's my latest Danish complaint. My next post will be about something great about Denmark....I do have a few things :-)
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It is like that with every moving company... if they don't pack it themselves they re-pack... just to be sure what are you sending... not only for insurance purposes...
ReplyDeleteJust a thought...since at the airport in CPH you cannot have a luggage that weighs more than 25 kg (even if, as a couple, you can have 20+20 and there's nowhere written how this should be packed), maybe it happened the same for you. They decided the boxes are too heavy for their staff to move around, so they unpacked, put them in less heavy "portions" (smoked while doing so) and there you have it...I would complain, if I were you :-)
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